Privacy Policy
Effective Date: August 1, 2025
At Matcha Alerts, we respect your privacy! This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
We collect:
- Email address and/or phone number – to send you the notifications you sign up for and important updates about your account.
- Payment information – processed securely by Stripe (we never store your full payment details).
- Analytics data – like pages visited or device type, to help us improve the site and keep it running smoothly.
2. How We Use Your Information
We use your information to:
- Send you restock alerts for the products you've subscribed to
- Send important account updates (e.g., payment confirmations, service changes)
- Process subscription payments securely via Stripe
- Monitor and improve site performance
We will never sell your personal information.
3. Sharing Your Information
We share your data only with:
- Service providers – like Stripe (payment processing) and analytics providers (site performance)
- Legal authorities – if required by law or to protect our rights and users
4. Data Security
We take data security seriously and take extended measures to protect your information using encryption, secure servers, and limited access controls.
5. Your Choices
You can:
- Unsubscribe from alerts at any time using the link in our emails or SMS instructions
- Update or delete your account in the account dashboard or by contacting us at hi@matchaalerts.com
6. Children's Privacy
Our service may not be used nor is intended for children under 18, and we do not knowingly collect their information.
7. Changes to This Policy
If we make significant changes, we'll notify you by email or on our website.